Automated Returns & Exchanges
Turn returns into revenue. Automate your entire return and exchange process with a self-service portal that customers love. Block, hide, or redirect products by country
Retention
84%
Resolution
4.2h
Return Request #4521
Submitted 5m ago
Exchange Request #4432
Submitted 5day ago
Return Request #4555
Submitted 1day ago
Smart Returns
Self-service return portal for customers
Resolution
Instant Approval
Everything you need to optimize your WooCommerce store.
Reduce support tickets with a dedicated customer area for return and exchange requests.
Configure return windows, sale item eligibility, and custom return reasons with ease.
Automated admin and customer alerts for every status change in the return process.
Unified portal for returns and exchanges to keep revenue within your store.
Offer flexible resolution options with automated store credit handling.
Automatically close stale requests and provide WhatsApp support for faster resolution.
Engineered for performance, built for growth. See why thousands of store owners trust our solutions.
Automate 80% of your return-related support tasks and manual email chains.
A clear, transparent return policy and easy process increases conversion rates.
Make it easy for customers to choose an exchange or store credit instead of a refund.
Better categorization of return reasons helps identify problematic products early.
Compare features and see why thousands of merchants choose the Pro version.
| Features | Free | Pro |
|---|---|---|
| Return requests |
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| Admin dashboard |
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| Return Rules |
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| Refund to payment method |
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| Email notifications |
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| WooCommerce email wrapping |
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| Exchange requests |
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| Separate exchange reasons |
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| Auto-approve returns |
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| Auto-approve exchanges |
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| Auto-restock on approval |
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| Refund to store credit |
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| Include shipping in refund |
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| COD return policy |
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| Partial return/exchange |
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| Excluded products/categories |
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| WhatsApp notifications |
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| Auto-close return requests |
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| Automatic plugin updates |
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| Priority support |
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Upgrade your store's capabilities. |
Get Free | Upgrade Now |
Quick answers to common questions about ReturnDesk.
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